{"id":454,"date":"2024-10-14T10:13:54","date_gmt":"2024-10-14T10:13:54","guid":{"rendered":"https:\/\/sl-brand.si\/?page_id=454"},"modified":"2026-01-20T20:50:13","modified_gmt":"2026-01-20T19:50:13","slug":"pogosta-vprasanja","status":"publish","type":"page","link":"https:\/\/sl-brand.si\/index.php\/pogosta-vprasanja\/","title":{"rendered":"Pogosta vpra\u0161anja"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"454\" class=\"elementor elementor-454\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca100d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ca100d4\" data-element_type=\"section\" data-settings=\"{&quot;wdt_bg_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_laptop&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_tablet_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_mobile_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_position&quot;:&quot;center center&quot;,&quot;wdt_animation_effect&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1349304\" data-id=\"1349304\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2cfd1d elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-wdt-heading\" data-id=\"c2cfd1d\" data-element_type=\"widget\" data-settings=\"{&quot;title_vertical_align&quot;:&quot;center&quot;,&quot;subtitle_vertical_align&quot;:&quot;center&quot;,&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"wdt-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wdt-heading-holder \" id=\"wdt-heading-c2cfd1d\"><h2 class=\"wdt-heading-title-wrapper wdt-heading-align-center wdt-heading-deco-wrapper\"><span class=\"wdt-heading-title\">Splo\u0161no<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6e557b elementor-widget elementor-widget-wdt-accordion-and-toggle\" data-id=\"a6e557b\" data-element_type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"wdt-accordion-and-toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wdt-accordion-toggle-holder wdt-module-toggle wdt-template-default wdt-expand-collapse-position-end\" id=\"wdt-accordion-and-toggle-a6e557b\"><div class=\"wdt-accordion-toggle-wrapper\"><div class=\"wdt-accordion-toggle-title-holder\"><div class=\"wdt-accordion-toggle-title\">V kolikih dneh od naro\u010dila lahko pri\u010dakujem paket?<\/div><div class=\"wdt-accordion-toggle-icon\"><div class=\"wdt-accordion-toggle-icon-expand\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"wdt-accordion-toggle-icon-collapse\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><\/div><\/div><div class=\"wdt-accordion-toggle-description\"><p>Trudimo se, da pakete odpo\u0161ljemo \u0161e isti ali naslednji dan. Vpliva pa na \u010das dostave tudi dostavljalska slu\u017eba. V normalnih pogojih, bi morali prejeti svoj paket v 1-5 dneh.<\/p><\/div><\/div><div class=\"wdt-accordion-toggle-wrapper\"><div class=\"wdt-accordion-toggle-title-holder\"><div class=\"wdt-accordion-toggle-title\">Kako naj izberem ustrezno velikost?<\/div><div class=\"wdt-accordion-toggle-icon\"><div class=\"wdt-accordion-toggle-icon-expand\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"wdt-accordion-toggle-icon-collapse\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><\/div><\/div><div class=\"wdt-accordion-toggle-description\"><p>Vse opombe, vezane na velikost in nasveti so navedeni ob vsakem artiklu. Poleg vsakega artikla pan smo navedli kak\u0161no velikost nosi model na sliki in kak\u0161na je njegova vi\u0161ina.<\/p><\/div><\/div><div class=\"wdt-accordion-toggle-wrapper\"><div class=\"wdt-accordion-toggle-title-holder\"><div class=\"wdt-accordion-toggle-title\">Kak\u0161ne imam mo\u017enosti pla\u010dila?<\/div><div class=\"wdt-accordion-toggle-icon\"><div class=\"wdt-accordion-toggle-icon-expand\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"wdt-accordion-toggle-icon-collapse\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><\/div><\/div><div class=\"wdt-accordion-toggle-description\"><p>Izberete lahko med tremi mo\u017enostmi in sicer:<\/p><ul><li>pla\u010dilo s kreditno\/debetno kartico,<\/li><li>pla\u010dilo po povzetju ali<\/li><li>ban\u010dno nakazilo.<\/li><\/ul><\/div><\/div><div class=\"wdt-accordion-toggle-wrapper\"><div class=\"wdt-accordion-toggle-title-holder\"><div class=\"wdt-accordion-toggle-title\">Zakaj po oddaji naro\u010dila nisem prejel e-po\u0161te? <\/div><div class=\"wdt-accordion-toggle-icon\"><div class=\"wdt-accordion-toggle-icon-expand\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"wdt-accordion-toggle-icon-collapse\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><\/div><\/div><div class=\"wdt-accordion-toggle-description\"><p>Najprej na svoji e-po\u0161ti preveri mapo 'promocije' in 'ne\u017eelena po\u0161ta'. Preveri tudi, ali si pravilno napisal e-po\u0161tni naslov ob naro\u010dilu.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4de5a11 elementor-widget__width-inherit wdt-cus-faq-no-margin elementor-widget elementor-widget-wdt-heading\" data-id=\"4de5a11\" data-element_type=\"widget\" data-settings=\"{&quot;title_vertical_align&quot;:&quot;center&quot;,&quot;subtitle_vertical_align&quot;:&quot;center&quot;,&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"wdt-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wdt-heading-holder \" id=\"wdt-heading-4de5a11\"><h2 class=\"wdt-heading-title-wrapper wdt-heading-align-center wdt-heading-deco-wrapper\"><span class=\"wdt-heading-title\">Vra\u010dilo ali menjava<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f373ed wdt-cus-faq-style-1 elementor-widget elementor-widget-wdt-accordion-and-toggle\" data-id=\"7f373ed\" data-element_type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"wdt-accordion-and-toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wdt-accordion-toggle-holder wdt-module-toggle wdt-template-default wdt-expand-collapse-position-end\" id=\"wdt-accordion-and-toggle-7f373ed\"><div class=\"wdt-accordion-toggle-wrapper\"><div class=\"wdt-accordion-toggle-title-holder\"><div class=\"wdt-accordion-toggle-title\">Ali lahko svoje artikle zamenjam ali vrnem?<\/div><div class=\"wdt-accordion-toggle-icon\"><div class=\"wdt-accordion-toggle-icon-expand\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"wdt-accordion-toggle-icon-collapse\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><\/div><\/div><div class=\"wdt-accordion-toggle-description\"><p>Ja, va\u0161e artikle lahko zamenjate ali vrnete v roku 14 dni po prejetem naro\u010dilu. Za menjavo in vra\u010dilo artiklov se lahko odlo\u010dite v kolikor so artikli ne rabljeni, ne no\u0161eni, ne oprani, ne po\u0161kodovani. Vrnete jih lahko le v original embala\u017ei z vsemi pripadajo\u010dimi etiketami.<\/p><ol><li style=\"list-style-type: none;\"><ol><li>korak \u2013 Izpolni <a href=\"https:\/\/sl-brand.si\/wp-content\/uploads\/2025\/07\/Menjava-ali-vracilo_obrazec.pdf\" target=\"_blank\" rel=\"noopener\"><u>obrazec<\/u><\/a><\/li><li>korak \u2013 Artikle primerno zapakiraj in v paket dodaj obrazec za vra\u010dilo\/menjavo.<\/li><li>korak \u2013 Paket odpo\u0161lji na naslov, ki je naveden na obrazcu<\/li><\/ol><\/li><\/ol><p>Po prejemu va\u0161ih artiklov bomo pregledali ali so skladni s pogoji za menjavo ali vra\u010dilo in vam na podlagi tega poslali druge, \u017eelene artikle oz. v roku 14 dni vrnili kupnino.<\/p><p>Menjava je mo\u017ena le za enak izdelek, druge velikosti ali barve. Menjava za popolnoma drug artikel ni mo\u017ena.<\/p><\/div><\/div><div class=\"wdt-accordion-toggle-wrapper\"><div class=\"wdt-accordion-toggle-title-holder\"><div class=\"wdt-accordion-toggle-title\">Prejela sem po\u0161kodovan artikel, kaj lahko naredim? <\/div><div class=\"wdt-accordion-toggle-icon\"><div class=\"wdt-accordion-toggle-icon-expand\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"wdt-accordion-toggle-icon-collapse\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><\/div><\/div><div class=\"wdt-accordion-toggle-description\"><p>Trudimo se, da vam dostavimo nepo\u0161kodovane izdelke. V primeru proizvodne napake se vnaprej opravi\u010dujemo in vam seveda omogo\u010dimo zamenjavo izdelka ali vra\u010dilo kupnine.<\/p><p>V tem primeru nam po\u0161ljite e-po\u0161to na naslov info@sl-brand.si z opisom po\u0161kodbe, priporo\u010dena je tudi fotografija. V najkraj\u0161em mo\u017enem \u010dasu vam bomo ponudili re\u0161itev in navodila za nadaljnje korake.<\/p><p>Reklamacijo lahko uveljavite do 3 dni po prejemu paketa, pri \u010demer morajo biti izdelki ne no\u0161eni, v originalni embala\u017ei in z vsemi originalnimi etiketami.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Splo\u0161no V kolikih dneh od naro\u010dila lahko pri\u010dakujem paket? Trudimo se, da pakete odpo\u0161ljemo \u0161e isti ali naslednji dan. Vpliva pa na \u010das dostave tudi dostavljalska slu\u017eba. V normalnih pogojih, bi morali prejeti svoj paket v 1-5 dneh. Kako naj izberem ustrezno velikost? Vse opombe, vezane na velikost in nasveti so navedeni ob vsakem artiklu. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-454","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pogosta vpra\u0161anja - SL Brand<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sl-brand.si\/index.php\/pogosta-vprasanja\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pogosta vpra\u0161anja - SL Brand\" \/>\n<meta property=\"og:description\" content=\"Splo\u0161no V kolikih dneh od naro\u010dila lahko pri\u010dakujem paket? Trudimo se, da pakete odpo\u0161ljemo \u0161e isti ali naslednji dan. Vpliva pa na \u010das dostave tudi dostavljalska slu\u017eba. V normalnih pogojih, bi morali prejeti svoj paket v 1-5 dneh. Kako naj izberem ustrezno velikost? Vse opombe, vezane na velikost in nasveti so navedeni ob vsakem artiklu. 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